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Thread: Computerised System Validation Periodic Review

  1. #1
    Forum Member
    Join Date
    Oct 2018
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    Computerised System Validation Periodic Review

    Hi,

    I was wondering if anybody could help.

    Currently when performing Periodic Review on a Computerised System, we assess the standard set of items that should be considered. When it comes to incident reports/quality incidents though, we currently only report on issues that were caused due to the system being at fault i.e. a system failure. We do not report on incident reports/quality incidents that are caused by:
    (1) users/operators incorrectly using the system or
    (2) the SOP or process being at fault.

    Is this approach correct? Is there any guidance that would help steer me in the right direction?

    Thanks in advance,

    PGD

  2. #2
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    Jul 2018
    Location
    Pennsylvania, USA
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    I guess it depends on your focus.

    I would consider the SOP and the personnel to be part of the computerized system in addition to the actual computer system (hardware/software/firmware).

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