17th Feb 2012, 01:46 PM
Emails from Study email account to eTMF
We are considering the use of Study-specific email accounts (we are using Outlook right now - no switch to Gmail in the near future). This being said, I am wondering if any forum members are utilizing any innovative methods to electronically "file" their email in thier eTMFs systems for long term retention.
We advise the "slow and steady" method of piecemeal importing into our (Documentum based) system. More often than not, however, study teams resist this and are choosing to print out relevant emails and file them in what is left our our paper TMF. I would be very interested in hearing any other methods (if they exist) that 1. retain the emails and their critical metadata over and 2. enable the emails to be accessible (linked to the rest of the TMF) over time.
Thank you for any input. I hope I may also offer valuable input some day soon...