Does anyone use the Trust Datix system as their sole reporting system? If not what method do you use to report, and track and trend laboratory non conformities?
Does anyone use the Trust Datix system as their sole reporting system? If not what method do you use to report, and track and trend laboratory non conformities?
We use local paper QI forms (easier for staff to report/record and attach documents), details are then entered onto a simple Excel spreadsheet, for tracking of closure , trending and a Datix report filed. It is a little laborious and needs reconsidering when we start using a separate electronic system.... but it works!
Over the last year I have had Datix reports accidentally deleted or inappropriately closed by system support teams, and it is very easy to delete attached documents from this. Until there is better control, I don't think it is suitable as a stand alone system for recording all QMS errors and some trusts may not even allow low level lab based errors, audit NCs, supplier complaints, recording of recalls etc to be placed onto Datix, though I am sure it has good functionality for trending etc- there would need to be robust procedures in place with the IT/ Risk folk.
Also, if you go this route you probably need to look into the realms of data security, back-up, recoverability etc and the Trust It team can then have the pleasure of making sure their systems conform to GAMP.
Last edited by Orr; 27th Oct 2017 at 10:13 PM. Reason: update
Thank you.
How are you managing your original records in the paper /spreadsheet system