Chris
Is this as complex as I make it sound? (I agree with you BTW) but I wonder if reporters are worried that they will get into trouble or even trigger an inspection so the truth is not always out there, whereas the UKTLC is more introverted despite being made available to MHRA. Perhaps, thinking cap on, the UKTLC response should be part of the BCR staffing section?? In days gone by people used to associate workload with numbers of staff required, but for various reasons today this is more complex with automation etc....
kind regards