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26th Apr 2020, 10:39 PM
#1
Hi Q4Quality,
No- we do exactly as you, and it would depend on investigation findings as to whether service users are informed. If it shows there is a system-wide problem that may have impacted on patient testing eg staff may have been regularly misinterpreting results that could affect clinical decisions, that would be reported.
Also, our monthly Pathology Quality Report would show any failures, and these would also be Datix'd for transparency.
bw
Last edited by Rashmi; 26th Apr 2020 at 10:52 PM.
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